Welcome to kiss By Melanin
Customer Info
Payment, shipping, and returns
At Kiss by Melanin, we accept all major credit cards and PayPal. We ship within the United States, with delivery in 5-7 business days. Returns are accepted within 30 days for store credit or product exchange, provided items are in their original condition. Return shipping costs are the customer’s responsibility. For any assistance, contact our customer service team at customersupport@kissbymelanin.com. Thank you for choosing Kiss by Melanin!
About Us
Our mission is to empower individuals to feel confident and radiant in their own skin. We believe that everyone deserves to have access to products that cater to their specific beauty needs. At Kiss by Melanin, we strive to create inclusive beauty solutions that honor the rich spectrum of skin tones and types.
Delivery and Returns
Useful information about delivery and returns
You can purchase your items online and we ship them directly to your doorstep. Shipping is free on orders over $100 with code FOREVER100. We use the best carriers in the business to make sure your orders get to you on time.
At Kiss by Melanin, we want you to be satisfied with your purchase. If you are not completely happy with your product, we accept returns under the condition that the item is returned to us in its original, unused condition with all packaging intact. All returns are eligible for store credit or product exchange only, and must be made within 30 days of purchase. Return shipping costs are the responsibility of the customer. Please contact our customer service team at return@kissbymelanin.com to initiate a return. Thank you for shopping with Kiss by Melanin!
At the Secure Checkout page, you‘ll see the ordered item’s description, its price, and estimated delivery time. Where available, you can also choose a faster delivery method for each item on your order for an additional fee. Delivery times vary depending on your selected delivery address, availability of your items, and the time of the day you place your order.
Contact Info
Kiss By Melanin
9300 Conroy Windermere Road
Ste. 727
Windermere, FL 34786
Terms and Conditions
Welcome to Kiss by Melanin. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.kissbymelanin.com website (the "Service") operated by Kiss by Melanin ("us", "we", or "our").
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Privacy Policy
Your use of the Service is also subject to our Privacy Policy. Please review our Privacy Policy, which also governs the Service and informs users of our data collection practices.
3. Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
4. Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
5. Pricing and Availability
All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice. All orders are subject to availability, and we reserve the right to refuse or cancel any order for any reason.
6. Shipping and Delivery
Shipping and delivery times are estimates only and cannot be guaranteed. We are not responsible for any delays caused by the carrier or customs clearance processes.
7. Returns and Refunds
Please refer to our Returns and Refunds Policy for information on returns and refunds. Our policy is available on our website and is incorporated into these Terms by reference.
8. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Kiss by Melanin and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Kiss by Melanin.
9. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Kiss by Melanin. Kiss by Melanin has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Kiss by Melanin shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
10. Limitation of Liability
In no event shall Kiss by Melanin, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Service by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vi) any other matter related to the Service.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions.
12. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Privacy Policy
Privacy Policy
Kiss by Melanin ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.kissbymelanin.com] (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Create and manage your account.
Process your transactions and send you related information, including purchase confirmations and invoices.
Improve our Site and customer service.
Send you marketing and promotional communications.
Respond to your comments, questions, and provide customer service.
Administer contests, promotions, and requests for feedback.
Monitor and analyze usage and trends to improve your experience with the Site.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.